My Verizon phones don't have service.?

My EnV Touch one morning didn't have service AT ALL. I traveled around my whole state and still didn't. Got a new refurbished one, had it for 2 weeks it did the same thing. So now I'm getting another refurbished phone and while I'm waiting for it in the mail I got an older phone activated. This morning that phone has NO service. It's not a tower near me everyone else in my house has service. So it's obvious it's not the location or phones I'm using. Is something wrong with my account? What is Verizon going to have to do? I think God wants me to never have a phone!